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IT Support

Proactive

Minimises Disruption 

Unique Model

Traditional
IT Support

is no longer fit for purpose...here's why

Cloud & aaS

The industry is seeing convergence towards Cloud technologies, particularly aaS hosted offerings. 

Remote & Hybrid Working

Hybrid and remote working has become more commonplace for 

individuals and teams.

Cyber Security

Cyber Threats have become the most significant cause of operational disruption and downtime.

Most traditional IT providers haven't evolved with this changing landscape. Their model and outlook is built upon traditional methodologies, of selling hardware based systems and supporting predominantly office based staff only. 

 

EquiTech were founded in this evolving world. With a model that mimics the ever changing technology environment, with Cloud, Hybrid working and Security built into our practices. 

Unlike most other IT providers, our focal point for IT support isn't support tickets, it's not even the technology. We're instead focused on disruption, and strategies towards diminishing that disruption.

 

We've listed a couple of our support offerings below: 

Work Desk

Outsourced IT Support

Suited for those organisations which require comprehensive IT support. 

A proactive managed service, with our equitable model that is unrivalled on the market.

 

Instead of focusing on support and technology, we look to alleviate disruption so that organisations can focus on what they're good at. 

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Sickness & Holiday Cover

Suited for those organisations that have short term resourcing gaps. Our equitable model is there to bridge such gaps, but not just act as an insurance policy. 

Ranging from onsite provisions to less extensive minor checks. We tailor this service to meet your requirements. 

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Third Line Support

Suited for those organisations which have established internal IT Teams.

 

We complement such resources with skills gaps or time gaps. Whether that be undesirable tasks or those which are more complex and require specialist skillsets. 

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Managed Business Continuity

Suited for those organisations that wish to take a proactive stance towards diminishing downtime. 

Such as service has gained significant traction with the rise in cyber crime. Our customers are looking to EquiTech to run regular and extensive checks as well as tests of Business Continuity measures.

Request demo

If you'd like to discuss the EquiTech IT Support model in greater depth. Then please fill in your contact details below

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