How Does Applied Learning Set the EquiTech Service Team Apart?
Here’s a question we typically get asked when an organisation is evaluating whether to partner with EquiTech: What sets the EquiTech service team apart?
In a market filled with reputable IT partners, it’s a brilliant question. One area where we differ is our approach to what we call applied learning - as opposed to just theory. EquiTech develops and coaches every member of the service team to have the acumen of the technical elite. Where most competitors set staff on learning paths of theory and certifications alone, we go one step further: we give our engineers the time, resources, and autonomy to apply their learning.
An Internal Perspective - Carl Chambers
“I recently began my journey into the IT world with EquiTech. After over 10 years in the automotive industry, a chance came to delve into what had been a hobby. EquiTech took me on as a helpdesk engineer, knowing I had the soft skills and ability to learn fast.”
“I challenged myself to pass the Microsoft 365 Fundamentals certification within my first month. I spun up virtual machines and began playing around with Azure and Microsoft 365 - quickly understanding just how powerful cloud computing can be when deployed correctly. I then set up my own virtual company with departments, automated licence assignments, Teams sites, SharePoint, the full works. A great example was setting up the IT department so that any user with IT in their 365 properties was automatically assigned a licence, added to the technical mailbox, the IT SharePoint site, and given helpdesk admin privileges.”
What Sets Us Apart
We develop the technical elite because, whilst certifications are a necessity, having engineers who can apply that knowledge is what we and our clients care about. It means they can diagnose, test, and resolve an issue in a fraction of the time of an engineer who only knows the theory.